Can I cancel or change my car reservation if my plans change?
Some car reservations may be cancelled without a penalty. Log in to your My Account on Hotwire. If you have the option to cancel, a "Cancel reservation" button will appear next to your reservation. If you decide to cancel, you'll receive an email confirmation.
If you booked a Hotwire Hot Rate® Car, the booking is final. These rates can't be cancelled, refunded, changed, exchanged or transferred, even for a fee. Here's how Hot Rate bookings work. We offer amazing rates on cars. But we only get those rates because we promise our car partners not to reveal the name of the rental agency until after the car is booked. They don’t want people to know that some of their cars are being booked for absurdly low prices. Everyone would want the same discount! Here’s the other thing. We’ve paid for the car you booked. The rental agency won’t reimburse us for changed or cancelled bookings. This is how agencies better manage their unsold rental cars, and that's a big reason why we can offer you great travel deals. Once you agree to Hotwire's Terms of Use and confirm a booking on our site or with a travel specialist, your credit card will be charged for the total price shown.
Before you book any car with us, please review and agree to our Hotwire Terms of Use.
If you’re worried an emergency might change your plans, consider Trip Protection,* a low-cost insurance program that provides trip cancellation and interruption coverage in case of certain emergencies. To learn more about Trip Protection from our partner Allianz Global Assistance, visit their website.
Happy travels, Hotwire
* Terms, conditions, and exclusions apply.
If you booked a Hotwire Hot Rate® Car, the booking is final. These rates can't be cancelled, refunded, changed, exchanged or transferred, even for a fee. Here's how Hot Rate bookings work. We offer amazing rates on cars. But we only get those rates because we promise our car partners not to reveal the name of the rental agency until after the car is booked. They don’t want people to know that some of their cars are being booked for absurdly low prices. Everyone would want the same discount! Here’s the other thing. We’ve paid for the car you booked. The rental agency won’t reimburse us for changed or cancelled bookings. This is how agencies better manage their unsold rental cars, and that's a big reason why we can offer you great travel deals. Once you agree to Hotwire's Terms of Use and confirm a booking on our site or with a travel specialist, your credit card will be charged for the total price shown.
Before you book any car with us, please review and agree to our Hotwire Terms of Use.
If you’re worried an emergency might change your plans, consider Trip Protection,* a low-cost insurance program that provides trip cancellation and interruption coverage in case of certain emergencies. To learn more about Trip Protection from our partner Allianz Global Assistance, visit their website.
Happy travels, Hotwire
* Terms, conditions, and exclusions apply.
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