If I'm using HotDollars, why am I sometimes asked to enter a payment method?

Couple of reasons when this might occur:
  • HotDollars can be used to book your trip, but they cannot be used to pay for additional features.
  • If you choose additional features, like insurance (Trip Protection or Rental Car Protection), you will be asked to enter a payment method to cover these features.
  • Also, if the cost of your trip is more than your HotDollars balance, you will be asked for a payment method to cover the additional amount.

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