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Help Center
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Top Questions
- Can I add drivers to my rental car reservation?
- How do I submit a Low Price Guarantee refund request?
- What if I miss my flight (or it is delayed) and that affects my ability to pick up my car?
- Can I change the car type I booked?
- How do I take care of any special service requests (e.g., ski racks, hand controls)?
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You can message one of our Hotwire Customer Service agents by clicking below.
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Please note, messaging service is only available for Hot Rate Hotel & Car only. For Flights, Standard Rate hotels, or packages (Hotwire itineraries starting with 1 or 7), please call 1-866-394-2015.