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e.g. Can I cancel or make changes to my reservation?

Top Questions

  • What if I miss my flight (or it is delayed) and that affects my ability to pick up my car?
  • Can I cancel or change my car reservation if my plans change?
  • Can I change my pick-up or drop-off time?
  • How do I submit a Low Price Guarantee refund request?
  • Can I change the car type I booked?
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You can message one of our Hotwire Customer Service agents by clicking below.
Please be sure to have your itinerary number handy.


Please note, messaging service is only available for Hot Rate Hotel & Car only. For Flights, Standard Rate hotels, or packages (Hotwire itineraries starting with 1 or 7), please call 1-866-394-2015.

Top Questions
  • Can I apply hotel rewards or points to the Hotwire price?
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  • What is the minimum age for renting a car on Hotwire?
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