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e.g. Can I cancel or make changes to my reservation?

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  • What are the benefits of creating an account?
  • Can I access my account information if I sign in on a different computer?
  • How do I access, update, or make changes to my Hotwire account?
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  • How will my information be used?

Other questions

  • How do I access, update, or make changes to my Hotwire account?
  • Can I access my account information if I sign in on a different computer?
  • How do I view my previously booked itineraries?
  • I want to see all of My Account activity. How do I do that?
  • What are the benefits of creating an account?
  • How do I create an account?
  • How will my information be used?
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For support, text HELP to 45190
Get in contact with our Customer Service team through text messages
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Message Us

You can message one of our Hotwire Customer Service agents by clicking below.
Please be sure to have your itinerary number handy.


Please note, messaging service is only available for Hot Rate Hotel & Car only. For Flights, Standard Rate hotels, or packages (Hotwire itineraries starting with 1 or 7), please call 1-866-394-2015.

Top Questions
  • What’s a Hot Rate® Hotel?
  • Can I cancel or make changes to my hotel reservation?
  • Can I cancel or change my car reservation if my plans change?
  • Can I add rooms to my booked reservation?
  • My plans have changed - how do I change my hotel reservation?
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