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Help Center
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Top Questions
- Can I return the car early and get a partial refund?
- What is the difference between a Car booking and a Hot Rate® Car booking?
- Can someone else drive my rental car?
- Can I change a round-trip reservation to a one-way after i've booked or picked up my car?
- Can I cross international borders in a rental car?
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For support, text HELP to 45190
Get in contact with our Customer Service team through text messages
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You can message one of our Hotwire Customer Service agents by clicking below.
Please be sure to have your itinerary number handy.
Please note, messaging service is only available for Hot Rate Hotel & Car only. For Flights, Standard Rate hotels, or packages (Hotwire itineraries starting with 1 or 7), please call 1-866-394-2015.