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e.g. Can I cancel or make changes to my reservation?

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  • Why do some properties show resort fees?
  • Can I book a same-day reservation?
  • What’s a Hot Rate® Hotel?
  • How many rooms can I book in one transaction?
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You can message one of our Hotwire Customer Service agents by clicking below.
Please be sure to have your itinerary number handy.


Please note, messaging service is only available for Hot Rate Hotel & Car only. For Flights, Standard Rate hotels, or packages (Hotwire itineraries starting with 1 or 7), please call 1-866-394-2015.

Top Questions
  • Why do some properties show resort fees?
  • Can I return the car early and get a partial refund?
  • Can I cancel or make changes to my hotel reservation?
  • Can I book a same-day reservation?
  • Can I add drivers to my rental car reservation?
See All Popular Questions