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e.g. Can I cancel or make changes to my reservation?

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  • How do I purchase Trip Protection Insurance?
  • What is Trip Protection Insurance?
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You can message one of our Hotwire Customer Service agents by clicking below.
Please be sure to have your itinerary number handy.


Please note, messaging service is only available for Hot Rate Hotel & Car only. For Flights, Standard Rate hotels, or packages (Hotwire itineraries starting with 1 or 7), please call 1-866-394-2015.

Top Questions
  • Department of Transportation rules & regulations
  • Can I cancel or make changes to my hotel reservation?
  • Can I cancel or change my car reservation if my plans change?
  • What’s a Hot Rate® Hotel?
  • Can I use a U.S. military address (APO/FPO) for my billing address?
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