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You can message one of our Hotwire Customer Service agents by clicking below.
Please be sure to have your itinerary number handy.


Please note, messaging service is only available for Hot Rate Hotel & Car only. For Flights, Standard Rate hotels, or packages (Hotwire itineraries starting with 1 or 7), please call 1-866-394-2015.

Top Questions
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  • Can I cancel or make changes to my hotel reservation?
  • Can I cancel or change my car reservation if my plans change?
  • Can I return the car early and get a partial refund?
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