Hotwire Help Center

Top Questions

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Can I cancel or make changes to my hotel reservation?

You may be able to change your hotel reservation by cancelling and rebooking it. Cancellation policies vary by type of Hotwire booking, hotel policy, and room type. You can find your cancellation…

Can I return the car early and get a partial refund?

For car reservations, please contact the rental agency for questions about early returns.

For Hot Rate® Car rentals, there are no partial refunds. All Hot Rate Car bookings are final and cannot be…

Can I add drivers to my rental car reservation?

Yes. Additional drivers must be present and added to your rental agreement when you pick up the rental car. There may be a charge for each additional driver; Hot Rate® Car bookings cover only one…

Can I cancel or change my car reservation if my plans change?

Some car reservations may be cancelled without a penalty.  Log in to your My Account on Hotwire. If you have the option to cancel, a "Cancel reservation" button will appear next to your…

What’s a Hot Rate® Hotel?

Want to stay in an expensive hotel for cheap? Then it’s time you booked a Hot Rate® Hotel.  

What’s a Hot Rate®? 

It’s a crazy good deal on an awesome hotel, all because we keep the name under wraps…

Can I book a same-day reservation?

Of course you can! In order to check in to a room today, the booking must be completed before midnight, based on the local time of the city where you are interested in staying.

All Flight related questions

If you have any questions regarding Flights, Standard Rate hotels, or packages (Hotwire itineraries starting with 1 or 7), please call 1-866-394-2015.

What are Hot Rate® Cars?

Hot Rate Cars are the low prices that Hotwire consistently offers our customers every time you book on our site, even at the last minute!

The key is getting these great low prices is flexibility:  The…

Can I add rooms to my booked reservation?

You sure can! To add a room or additional nights to an existing reservation, use our "Add to Your Stay" feature. Provided the hotel has availability, you'll be booked an additional…

Can I change the car type I booked?

You may be able to cancel your original reservation and create a new reservation with any car type you like. You may be able to cancel your car rental reservations with no cancellation fee. To cancel…
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