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Can I book same-day car rentals?
Yes. You can book a same-day car rental reservation. Your search must begin at least one hour before the desired pick-up time (based on the pick-up location's local time).
Can I return the car early and get a partial refund?
For car reservations, please contact the rental agency for questions about early returns.
For Hot Rate® Car rentals, there are no partial refunds. All Hot Rate Car bookings are final and cannot be…
For Hot Rate® Car rentals, there are no partial refunds. All Hot Rate Car bookings are final and cannot be…
What should I know about renting a car outside the U.S. and Canada?
Car rental age policy: Most countries require you to be about 25 when renting a car. Maximum age limits also vary by country and can be as low as 65. If you're concerned, contact your car rental…
Where do I pick up my car?
If you booked at a non-airport location, you pick up the car at the address of the rental car agency. For airport locations, the location of the rental counter and car varies by agency. Please refer…
What are Hot Rate® Cars?
Hot Rate Cars are the low prices that Hotwire consistently offers our customers every time you book on our site, even at the last minute!
The key is getting these great low prices is flexibility: The…
The key is getting these great low prices is flexibility: The…
Will I be able to extend my car rental or return it early?
Discuss extensions directly with the rental agency. You can find their phone number on the contact portion of your confirmation. Hotwire only guarantees the quoted rate for the prearranged length of…
Account Deactivation
We're sorry to see you go. To deactivate your account, please message us. You can still book with us as a guest, but you'll need to create a new account to enjoy certain benefits.
Can I book a same-day reservation?
Of course you can! In order to check in to a room today, the booking must be completed before midnight, based on the local time of the city where you are interested in staying.
If I purchased Rental Car Protection, when do I pay?
When you reserve a car through Hotwire actual rental charges will be billed by the agency when you return the car. However, if you purchased Rental Car Protection, you already paid Allianz Global…
I want to see all of My Account activity. How do I do that?
Everything that has to do with your trips can be seen inside your "My Account" page. Once you are signed in, you will see your active and past trips.
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