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Government travel alerts and warnings
The US State Department and Centers for Disease Control and Prevention (CDC) post travel alerts and travel warnings for countries where travelers' health and safety may be at risk. When planning…
Can I return the car early and get a partial refund?
For car reservations, please contact the rental agency for questions about early returns.
For Hot Rate® Car rentals, there are no partial refunds. All Hot Rate Car bookings are final and cannot be…
For Hot Rate® Car rentals, there are no partial refunds. All Hot Rate Car bookings are final and cannot be…
Can I add drivers to my rental car reservation?
Yes. Additional drivers must be present and added to your rental agreement when you pick up the rental car. There may be a charge for each additional driver; Hot Rate® Car bookings cover only one…
Can I book a same-day reservation?
Of course you can! In order to check in to a room today, the booking must be completed before midnight, based on the local time of the city where you are interested in staying.
All Flight related questions
If you have any questions regarding Flights, Standard Rate hotels, or packages (Hotwire itineraries starting with 1 or 7), please call 1-866-394-2015.
Can I cancel or make changes to my hotel reservation?
You may be able to change your hotel reservation by cancelling and rebooking it. Cancellation policies vary by type of Hotwire booking, hotel policy, and room type. You can find your cancellation…
Can I cancel or change my car reservation if my plans change?
Some car reservations may be cancelled without a penalty. Log in to your My Account on Hotwire. If you have the option to cancel, a "Cancel reservation" button will appear next to your…
How many rooms can I book in one transaction?
You can book up to 6 hotel rooms at a time with Hotwire. All of the rooms will be held under the primary guest name you give during booking. The primary guest must be present when checking in to each…
What are Hot Rate® Cars?
Hot Rate Cars are the low prices that Hotwire consistently offers our customers every time you book on our site, even at the last minute!
The key is getting these great low prices is flexibility: The…
The key is getting these great low prices is flexibility: The…
Can I add rooms to my booked reservation?
You sure can! To add a room or additional nights to an existing reservation, use our "Add to Your Stay" feature. Provided the hotel has availability, you'll be booked an additional…
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