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If I select PayPal as my payment method, how will I be charged?
You have two options - You can choose to pay with your PayPal account balance, or you can select another payment method such as instant bank account transfer, eCheck or credit card. Once you select…
What type of documents do I need to rent a car outside of the United States?
To rent a car outside of the U.S., the driver will need to present a valid driver's license and credit card. Both must match the driver's name. (Even if you paid for the car rental reservation…
What’s a Hot Rate® Hotel?
Want to stay in an expensive hotel for cheap? Then it’s time you booked a Hot Rate® Hotel.
What’s a Hot Rate®?
It’s a crazy good deal on an awesome hotel, all because we keep the name under wraps…
What’s a Hot Rate®?
It’s a crazy good deal on an awesome hotel, all because we keep the name under wraps…
Can I change a round-trip reservation to a one-way after i've booked or picked up my car?
No, you must return your car to the drop-off location you indicated in your booking reservation. Hotwire can only guarantee the quoted rate for the prearranged length and rental locations of your…
How do I use the interactive map to help me find hotels?
There are several methods that make it easy to use our interactive map:
1. View an area on the map. Select the check boxes to narrow your hotels to only the areas you select.
2. You may also filter your…
1. View an area on the map. Select the check boxes to narrow your hotels to only the areas you select.
2. You may also filter your…
Can I cancel or make changes to my hotel reservation?
You may be able to change your hotel reservation by cancelling and rebooking it. Cancellation policies vary by type of Hotwire booking, hotel policy, and room type. You can find your cancellation…
Can I check-in later or leave earlier than the dates I booked?
Cancellation policies for vary by hotel and room type. If you know you will be arriving after check-in time, please call the hotel directly to let them know that you will be checking in later than…
Account Deactivation
We're sorry to see you go. To deactivate your account, please message us. You can still book with us as a guest, but you'll need to create a new account to enjoy certain benefits.
All Package related questions
If you have any questions regarding Flights, Standard Rate hotels, or packages (Hotwire itineraries starting with 1 or 7), please call 1-866-394-2015.
Why can't I see the name of the car rental agency?
For car rentals you will see rental agency options on the reservation details page, prior to making your reservation.
For Hot Rate® Car rentals you will see the name of the car rental agency…
For Hot Rate® Car rentals you will see the name of the car rental agency…
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