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How many rooms can I book in one transaction?
You can book up to 6 hotel rooms at a time with Hotwire. All of the rooms will be held under the primary guest name you give during booking. The primary guest must be present when checking in to each…
How is the total price calculated?
Rental agencies use a 24-hour billing cycle to define a single rental day. For example, if you picked up a car at 11AM on Monday and returned it prior to 11AM on Tuesday, you would be billed for one…
How do I submit a Low Price Guarantee refund request?
We work with our partners to get the best rates on cars, flights and vacation packages. We are sure they’re the lowest prices you’ll find. We back this up with our Low Price Guarantee. If within 24…
What are Hot Rate® Cars?
Hot Rate Cars are the low prices that Hotwire consistently offers our customers every time you book on our site, even at the last minute!
The key is getting these great low prices is flexibility: The…
The key is getting these great low prices is flexibility: The…
Can I book same-day car rentals?
Yes. You can book a same-day car rental reservation. Your search must begin at least one hour before the desired pick-up time (based on the pick-up location's local time).
Is parking included in the rate?
Parking is typically not included in your Hot Rate® Hotel reservation unless free parking is an amenity you see reflected prior to booking. Any parking fees incurred must be paid directly to the…
What are the benefits of creating an account?
As a registered Hotwire user, you'll have the option to enjoy the following benefits:
Quick checkout
Store your personal info securely on our site. The next time you book travel, you're ready to…
Quick checkout
Store your personal info securely on our site. The next time you book travel, you're ready to…
What types of vehicles can I rent through Hotwire?
Hotwire offers rental cars in the following categories: economy, compact, midsize, standard, full-size, premium, luxury and convertible cars, as well as minivans, and sport-utility vehicles (SUVs).…
How do I contact Hotwire if I have a concern while traveling outside of the U.S. or Canada?
We are available to assist you anytime 24 hours a day/7 days a week. You can call us or access the Help Center on our website(s) for additional assistance. U.S. and Canadian customers who booked…
If I am a non-U.S. based customer, what is required to book through Hotwire?
Make sure you have the correct visa and that your passport is up to date in advance of travel. Since all Hotwire bookings are final, we recommend checking your visa and passport status (to ensure they…
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