Hotwire Help Center

Top Questions

How do I access, update, or make changes to my Hotwire account?

If you have a Hotwire account, you can access it by signing in at the top of any page, or by clicking here.

There, you'll see your profile and be able edit your contact details, email address,…

Can I change the car type I booked?

You may be able to cancel your original reservation and create a new reservation with any car type you like. You may be able to cancel your car rental reservations with no cancellation fee. To cancel…

What is the minimum age for renting a car on Hotwire?

Generally, the minimum age for drivers to book a rental car is 25 years of age. In a few cases, some of the rental car locations may accept drivers who are between 21-24 years of age, typically with a…

How do I file a Trip Protection claim?

All Trip Protection claims and questions are handled by Allianz Global Assistance. Completing a claim form takes just minutes.

To begin the process, visit http://www.etravelprotection.com/hotwire/ and…

How do I file a claim?

All Rental Car Protection claims and questions are handled by Allianz Global Assistance. Completing a claim form takes just minutes. To begin the process,…

My plans have changed - how do I change my hotel reservation?

You may be able to change your hotel reservation by cancelling and rebooking it. Cancellation policies vary by type of Hotwire booking, hotel policy, and room type. You can find your cancellation…

Can I book one-way car rentals?

Yes. Simply enter your preferred pick-up and drop-off locations and we'll help you find a great one-way deal. At this time, Hotwire does not offer international one-way car rentals.

Please Note: …

How do I purchase Trip Protection Insurance?

You can buy Trip Protection while booking a trip on Hotwire.

During the Hotwire checkout process, you will be given the opportunity to purchase Trip Protection. The insurance fee is not included in…

How many rooms can I book in one transaction?

You can book up to 6 hotel rooms at a time with Hotwire. All of the rooms will be held under the primary guest name you give during booking. The primary guest must be present when checking in to each…

Request or delete your personal data

We use your personal data to help ensure you have a good experience booking travel on our website. You can manage your data in the following ways:

Request a copy of your data:
To find out what data we…