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Can I apply any discounts or special rates to the Hotwire price?
Hot Rate® Hotels offer you the best deals specially negotiated with our hotel partners. Any promotional offers, discounts and coupons outside of those offered by Hotwire cannot be applied to our…
Have more questions about PayPal?
If you need further assistance or have more questions about using PayPal, go to PayPal's Customer Support.
Why aren't there any cars available for my trip?
Rental-car availability can be limited for certain destinations during certain times of the year -- especially for peak travel periods such as weekends and major holidays.
To increase your chances of…
To increase your chances of…
Can I book one-way car rentals?
Yes. Simply enter your preferred pick-up and drop-off locations and we'll help you find a great one-way deal. At this time, Hotwire does not offer international one-way car rentals.
Please Note: …
Please Note: …
How can I select the right size or type of car for my needs?
In the search results, we provide you with general information on passenger and luggage capacity for the various car types, as well as examples of some car models. Please note that car photos shown on…
Why can't I see the car's exact make and model?
In the search results, you'll see the lowest available rates for the car types you select. To help you decide which car type best meets your needs, we provide car type descriptions and example…
Can I apply hotel rewards or points to the Hotwire price?
Because of the low rates our hotel partners offer you, club rewards or points of any sort cannot be earned or redeemed on Hotwire. We negotiate special low rates for our Hot Rate® Hotels with our…
What does "all-inclusive" mean?
If a Hotwire hotel is described as "all-inclusive," the rate includes meals (breakfast, lunch, dinner), soft drinks, and typically, beer, wine, and liquor. Please note that the all-inclusive…
Are travel documents required when crossing borders in a rental car?
Yes. You are responsible for ensuring that you have all necessary travel documents. The required documents are based on your citizenship and country of residence.
For U.S. citizens:
Effective June 1,…
For U.S. citizens:
Effective June 1,…
What is a typical car rental deposit?
For rental deposits in the U.S. and Canada, you should have at least $200 in available funds. The rental agency will require a credit card in the name of the primary driver as a deposit. Some rental…
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