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What should I know about renting a car outside the U.S. and Canada?
Car rental age policy: Most countries require you to be about 25 when renting a car. Maximum age limits also vary by country and can be as low as 65. If you're concerned, contact your car rental…
How do I take care of any special service requests (e.g., ski racks, hand controls)?
To reserve special equipment -- such as GPS, child safety seats, cell phones, ski racks or hand controls -- please call the car rental agency at the number shown on your confirmation before the…
What are the pet policies when booking a hotel on Hotwire?
Are cats and dogs allowed at my hotel?
Each hotel has a different pet policy that may include cats and dogs. Call the hotel after you book to get the details.
How do I find pet-friendly hotels?
Filter…
Each hotel has a different pet policy that may include cats and dogs. Call the hotel after you book to get the details.
How do I find pet-friendly hotels?
Filter…
What are the different hotel types?
We offer many types that will fit the unique travel needs of our customers. They include:
Hotel - In addition to typical hotel rooms, we also offer suites, boutique hotel rooms, and rooms at…
Hotel - In addition to typical hotel rooms, we also offer suites, boutique hotel rooms, and rooms at…
Which car rental agencies work with Hotwire?
Hotwire offers cars from a broader range of car rental agencies. You will see the agency name prior to completing your reservation.
If you book a Hot Rate Car, you are guaranteed a car rental from…
If you book a Hot Rate Car, you are guaranteed a car rental from…
How do I change the currency?
Hotwire offers travelers the option to pay in USD. At this point, we do not offer the option to pay in other currencies.
What type of documents do I need to rent a car outside of the United States?
To rent a car outside of the U.S., the driver will need to present a valid driver's license and credit card. Both must match the driver's name. (Even if you paid for the car rental reservation…
Will I need a credit card as a deposit at the car rental counter?
Yes, the rental agency requires a credit card deposit when you pick up the car. (Some rental locations may accept debit or check cards for deposits, but they may have additional requirements such as a…
Can I pay for someone else's booking using my debit card or credit card?
Yes you can. Please note that the card billing address must match the address on record with the credit card company where your statements are sent. Here are some additional details to keep in…
If I purchased Rental Car Protection, when do I pay?
When you reserve a car through Hotwire actual rental charges will be billed by the agency when you return the car. However, if you purchased Rental Car Protection, you already paid Allianz Global…
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